Our Story
Ray's Heating & Cooling
Should I be worried about my furnace the first time I turn it on?
When you first activate your furnace after a period of disuse, it's common to detect a burning odor. This is typically due to dust that has settled on the heat exchanger and other furnace components during the off-season. As the furnace heats up, this dust burns off, causing the smell. However, if the odor persists or you notice any unusual noises, it's advisable to contact our service team for an inspection.Do I need to replace my AC when installing a new furnace?
Replacing your air conditioning system is not always necessary when installing a new furnace. If your current air conditioner is functioning properly and efficiently, it can often be integrated with the new furnace installation.Can I close my registers if I'm not using a room?
It's not recommended to close registers in unused rooms. Your HVAC system is designed to distribute air evenly throughout your home. Closing registers can disrupt this balance, potentially leading to reduced airflow and system efficiency, similar to the effects of a clogged air filter.How often should I have my HVAC system checked?
For optimal performance and longevity, it's recommended to have your HVAC system professionally inspected twice a year, typically before the peak heating and cooling seasons.How long will my HVAC system last?
With regular maintenance and proper care, a typical HVAC system can be expected to operate efficiently for approximately 10 to 15 years.Do I need a bigger furnace?
If you're experiencing issues with your home's comfort levels, it may be worth having your current furnace evaluated. Our technicians can assess whether your existing unit is appropriately sized for your space and recommend solutions if necessary. Please contact us to schedule an assessment.
Get to Know Our Story
Ray’s Heating & Cooling has been part of the Champaign-Urbana community for over 80 years. For us, this isn’t just where we work—it’s home.
My family moved here in 1994 when I was 6 months old, and not long after, my dad, Bill, started working at Ray’s Heating & Cooling. Dan began working here when he was just 15, and I joined at 17. In 2013, my dad bought the business from Pat Dill, and today, Dan and I are proud to carry it forward together.
We grew up here. We've walked these streets, gone to these schools, and built our families here. The people we serve aren’t just our customers—they’re our friends, neighbors, and sometimes even family.
Our guiding values are simple:
- Take care of our neighbors
- Do work we can be proud of
- Be fair, be honest, and listen
- Always treat others the way we would want to be treated
We’re raising our families here, just like many of you. This is our home. You are our neighbors. And taking care of each other is what we believe in most. Our family keeps your family comfortable. Contact us to learn more.
